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issue with popup at reboot

New Here ,
Feb 27, 2023 Feb 27, 2023

I have a user that every time he reboot i get this message :

adobe acrobat could not open "send toOneNot.link.isxxxxxxxxxxxxxxxxxxxxxxxx because it is either not supported file type etc....

not sure why 

 

Thanks 

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General troubleshooting
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Adobe Employee ,
Feb 28, 2023 Feb 28, 2023

Hi @Pete28619894rr81 

 

As mentioned above, every time the user reboot get the following message. Here, are you talking about the application reboot or the system reboot?

Also, ensure the user has the most recent version of Acrobat Reader installed on the computer.

  • Go to Acrobat Reader> Help > Check for updates and reboot the computer once (you must save all the work before restarting)

To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader

 

 

Thanks,

Akanchha 

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New Here ,
Feb 28, 2023 Feb 28, 2023

Hello system reboot 

Thanks 

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New Here ,
Feb 28, 2023 Feb 28, 2023

Also 

i just reboot and for a strange reason adobe lauch it self without us strating it 

and acrobat is at the latest version no update needed 

Thanks 

 

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New Here ,
Feb 28, 2023 Feb 28, 2023
LATEST

hello 

i went to the startup folder of the user in question and i foud the file that try to start adobe acrobat 

it's ok now 

Thanks 

 

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