Issues when moving license from one user to another

[Michelle28673634cyxu]

We have this issue with our Adobe package (adobe pro)not working when the license is assigned. we use one license for  our stuff members , once one stuff  is done using the license we move it to another user. when we assign the license to another stuff meember it does not show as adobe pro , we have to reinstall adobe in order for it to change to pro. 

Please assist 

[S. S]

Hi @Michelle28673634cyxu

Hope you are doing well. Sorry for your experience with Acrobat Licensing.

Have you tried removing the license from one user to another using the admin console: Assign a license to a team user? 

Once done, sign out from the application-> restart the system, then try again.

Please let us know if this helps.

-Souvik.