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Lost highlight tool option in Adobe Reader

Explorer ,
Mar 30, 2018 Mar 30, 2018

Hi

I have somehow lost the highlight tool  option from the top right corner of my page.  How can I please re-instate this option, so that I may highlight text in selected colour.

many thanks

Karl H

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correct answers 1 Correct answer

Adobe Employee , Apr 04, 2018 Apr 04, 2018

Download the PDF from this link Shared Files - Acrobat.com

Then try to open this PDF in the application and check if you get the Comment tools or not.

If you the tools do not appear, try repairing the installation.

Launch the application and go to Help menu > Repair Installation.

If that does not help, you may try re-installing.

Run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove the application and reboot the machine.

Then re-install the application from here Adobe - Adobe Acrobat Reader DC Distribution

...
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Community Expert ,
Mar 31, 2018 Mar 31, 2018

What version of Reader? Did you try opening the Comment panel? It should appear there.

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Explorer ,
Mar 31, 2018 Mar 31, 2018

yes, indeed..... sorted. however, thanks  for getting back to meregardsKarl

From: try67 <forums_noreply@adobe.com>

To: Karl Hevera <hevera@btinternet.com>

Sent: Saturday, 31 March 2018, 13:53

Subject: Lost highlight tool option in Adobe Reader

Lost highlight tool option in Adobe Reader

created by try67 in Acrobat Reader - View the full discussionWhat version of Reader? Did you try opening the Comment panel? It should appear there. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10282938#10282938 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10282938#10282938 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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Explorer ,
Apr 04, 2018 Apr 04, 2018

Dear try67I found the option, but lost it again...attached is a screen shot of the page of Acrobat Reader  DCWhen I click to the 'comments' I do not the annotation and unable to do anythingyour help in how to recover the 'highlight tool' would be appreciatedmany thankkKarl

From: try67 <forums_noreply@adobe.com>

To: Karl Hevera <hevera@btinternet.com>

Sent: Saturday, 31 March 2018, 13:53

Subject: Lost highlight tool option in Adobe Reader

Lost highlight tool option in Adobe Reader

created by try67 in Acrobat Reader - View the full discussionWhat version of Reader? Did you try opening the Comment panel? It should appear there. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10282938#10282938 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10282938#10282938 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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Community Expert ,
Apr 04, 2018 Apr 04, 2018

If you want to post a screenshot you can't post by email. Use the Insert Image button when posting from a browser.

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Explorer ,
Apr 04, 2018 Apr 04, 2018

hican't find the 'insert image' option on my yahoo emailkarl

From: try67 <forums_noreply@adobe.com>

To: Karl Hevera <hevera@btinternet.com>

Sent: Wednesday, 4 April 2018, 9:39

Subject: Lost highlight tool option in Adobe Reader

Lost highlight tool option in Adobe Reader

created by try67 in Acrobat Reader - View the full discussionIf you want to post a screenshot you can't post by email. Use the Insert Image button when posting from a browser. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10290630#10290630 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10290630#10290630 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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Community Expert ,
Apr 04, 2018 Apr 04, 2018

Because it's not there. As I wrote, you can't do it when replying be email. You need to reply from the forum page itself: Re: Lost highlight tool option in Adobe Reader

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Explorer ,
Apr 05, 2018 Apr 05, 2018
LATEST

HiI have uninstalled the Reader DC  and installed it again.  Now everything is OKregardsKarl

[Personal contact information removed - Mod]

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Explorer ,
Apr 04, 2018 Apr 04, 2018

as suggested screen shot attachedDWP_form.jpg

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Community Expert ,
Apr 04, 2018 Apr 04, 2018

This file is a scan. There's no text in it, so you can't highlight anything

in it.

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Explorer ,
Apr 04, 2018 Apr 04, 2018

HiI have saved a text doc file  as a pdf. I cannot highlight anything at all, as the option does not come up.  I have been able to do so in the pastregardsKarl

From: try67 <forums_noreply@adobe.com>

To: Karl Hevera <hevera@btinternet.com>

Sent: Wednesday, 4 April 2018, 12:13

Subject: Lost highlight tool option in Adobe Reader

Lost highlight tool option in Adobe Reader

created by try67 in Acrobat Reader - View the full discussionThis file is a scan. There's no text in it, so you can't highlight anythingin it. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10290961#10290961 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10290961#10290961 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

Virus-free. www.avg.com

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Community Expert ,
Apr 04, 2018 Apr 04, 2018

How did you convert the Word file to PDF, exactly? Can you share the file in question?

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Explorer ,
Apr 04, 2018 Apr 04, 2018

Hi had a reply from meenakshiconverted file attachedregardsKarl

From: try67 <forums_noreply@adobe.com>

To: Karl Hevera <hevera@btinternet.com>

Sent: Wednesday, 4 April 2018, 12:57

Subject: Lost highlight tool option in Adobe Reader

Lost highlight tool option in Adobe Reader

created by try67 in Acrobat Reader - View the full discussionHow did you convert the Word file to PDF, exactly? Can you share the file in question? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10290883#10290883 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10290883#10290883 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

Virus-free. www.avg.com

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Adobe Employee ,
Apr 04, 2018 Apr 04, 2018

Download the PDF from this link Shared Files - Acrobat.com

Then try to open this PDF in the application and check if you get the Comment tools or not.

If you the tools do not appear, try repairing the installation.

Launch the application and go to Help menu > Repair Installation.

If that does not help, you may try re-installing.

Run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove the application and reboot the machine.

Then re-install the application from here Adobe - Adobe Acrobat Reader DC Distribution.

Hope this helps.

Let us know how it goes.

Regards,

Meenakshi

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Explorer ,
Apr 04, 2018 Apr 04, 2018

Hi Meenakshimany thanks for your reply. Did as requested, but nothing happened.  So, uninstalled the Reader and reinstalled from the link given.Now works  OK, I can highlight whatever I want

many thanks for your assistancekind regardsKarl Hevera

From: meenakshin83966505 <forums_noreply@adobe.com>

To: Karl Hevera <hevera@btinternet.com>

Sent: Wednesday, 4 April 2018, 16:06

Subject: Lost highlight tool option in Adobe Reader

Lost highlight tool option in Adobe Reader

created by meenakshin83966505 in Acrobat Reader - View the full discussionDownload the PDF from this link Shared Files - Acrobat.com Then try to open this PDF in the application and check if you get the Comment tools or not. If you the tools do not appear, try repairing the installation.Launch the application and go to Help menu > Repair Installation. If that does not help, you may try re-installing.Run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs to remove the application and reboot the machine.Then re-install the application from here Adobe - Adobe Acrobat Reader DC Distribution.Hope this helps. Let us know how it goes. Regards,Meenakshi If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10291576#10291576 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10291576#10291576 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

Virus-free. www.avg.com

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Adobe Employee ,
Apr 05, 2018 Apr 05, 2018

You are welcome, Karl!

Glad to know that the issue is resolved.

Let us know if you need any further help.

Regards,

Meenakshi

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Adobe Employee ,
Apr 04, 2018 Apr 04, 2018

Hi Karlhevera,

Could you please let us know if you do not get the comment tools only in this particular PDF?

Try opening other PDFs and check if the options are available or not.

Please let us know the exact version of Adobe Acrobat Reader DC installed on your machine. Take help of the steps mentioned here Identify the product and its version for Acrobat and Reader DC.

Also, share the OS version installed on your Windows machine.

We will be waiting for your response.

Regards,

Meenakshi

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Explorer ,
Apr 04, 2018 Apr 04, 2018

DearMinakshithanks for your comments.  This problem arose only recently, for unknown reason ?  Have I accidentally pressed a key to disable it.Due to last try67 comment, I converted a  doc  file to pdf and could not open the comments either...Should I perhaps reinstall  the DC?kind regardsKarl Hevera

From: meenakshin83966505 <forums_noreply@adobe.com>

To: Karl Hevera <hevera@btinternet.com>

Sent: Wednesday, 4 April 2018, 12:56

Subject: Lost highlight tool option in Adobe Reader

Lost highlight tool option in Adobe Reader

created by meenakshin83966505 in Acrobat Reader - View the full discussionHi Karlhevera, Could you please let us know if you do not get the comment tools only in this particular PDF?Try opening other PDFs and check if the options are available or not. Please let us know the exact version of Adobe Acrobat Reader DC installed on your machine. Take help of the steps mentioned here Identify the product and its version for Acrobat and Reader DC.Also, share the OS version installed on your Windows machine. We will be waiting for your response. Regards,Meenakshi If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10290986#10290986 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10290986#10290986 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

Virus-free. www.avg.com

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