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Mail Issue

New Here ,
Jan 03, 2019 Jan 03, 2019

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We are a enterprise & we are using windows 10 HP-laptop in those laptop when we open Adobe Reader 11.0 it shows some error that I have attached as a image please help us ASAPm.png

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Community Expert , Jan 03, 2019 Jan 03, 2019

Hi,

Adobe stopped support for Reader XI on October 15, 2017 and it no longer gets security or any other updates. You might try updating to the free Reader DC to see if that fixes the issue.

Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog

~ Jane

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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Why are you using such an old version of Reader?

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Community Expert ,
Jan 03, 2019 Jan 03, 2019

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Hi,

Adobe stopped support for Reader XI on October 15, 2017 and it no longer gets security or any other updates. You might try updating to the free Reader DC to see if that fixes the issue.

Adobe Acrobat XI and Adobe Reader XI End of Support | Adobe Blog

~ Jane

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