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3

Message inutile

New Here ,
Nov 15, 2023 Nov 15, 2023

Bonjour

J'ai un soucis avec mon Acrobat Reader.

A tout moment je reçois ce message 

Que ce soit sur mon ancien PC Windows 10ou mon nouveau Windows 11

 

Gilbert336327448p4j_0-1700057048849.png

Comment supprimer ce message.

Merci

Gilbert

 

 

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Crash or freeze
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Adobe Employee ,
Nov 28, 2023 Nov 28, 2023
LATEST

Hi Gilbert336327448p4j,

 

Thank you for reaching out.

 

Please try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

 

If the issue still occurs, try reinstalling the application using the following steps:

-Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
-Reboot the machine
-Install Adobe Acrobat Reader from the following page: https://get.adobe.com/reader/enterprise/.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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