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My free Acrobate version does not allow me to use it Free.

Community Beginner ,
Nov 06, 2020 Nov 06, 2020

Hi

 I have just downloaded Acrobate free war but every time they want me to join a pay version or they give me  a 7 days evaluation tonly hen I have to pay.

What can I do to get the the 100% freeware. please?

Thanks

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Nov 06, 2020 Nov 06, 2020

Exactly what did you download from where? The only “freeware” is Adobe Acrobat Reader, not Acrobat Pro or Acrobat Standard.

 

To download and install Adobe Acrobat Reader, go to https://get2.adobe.com/reader/, uncheck the options for so-called “optional offers” and click on the Download Acrobat Reader button.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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Community Beginner ,
Nov 06, 2020 Nov 06, 2020

Thanks

 

This is what I do but eventually at the moment of using a service (in my case to join several PDF together) I get this:

 

https://acrobat.adobe.com/fr/fr/landing/pdf-pack-combine.html?trackingid=Q75XPVJ7&ttid=cmbnfls1&DTPr...

 

Always, I can't start my work

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Community Beginner ,
Nov 06, 2020 Nov 06, 2020

They do not allow me to use the service without usibg a pay option (even a free trial one since I do not want pay after 1 week. Thanks

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Nov 06, 2020 Nov 06, 2020

Of course Adobe wants you to pay. That isn't a freeware product!

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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Community Beginner ,
Nov 06, 2020 Nov 06, 2020

There are versions which are freeware,my friends would never pay, most people do not pay, there must a trick and a real way to get a freeware or something similar.

Any idea? Thanks

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LEGEND ,
Nov 07, 2020 Nov 07, 2020

It works like this. Acrobat Reader is completely free. You can use it to view PDF, print, fill in forms, add notes. ALSO Adobe have paid services. Such as create PDF, combine PDF, export to other formats, edit PDF. These are NEVER free from Adobe. Tool buttons like "Edit" in Acrobat Reader take you to a chance to pay. The basic functions (o view PDF, print, fill in forms, add notes...) are still free.

 

Why? Because the free Acrobat Reader is free to get you hooked on PDF, so you will pay for more! This is normal with free apps.

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Nov 07, 2020 Nov 07, 2020

@Eric5F94 

 

And I assume that whatever you do for a living should be given away for “free” also, correct?

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
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New Here ,
Apr 02, 2024 Apr 02, 2024

This is such a nasty response. Adobe Acrobat has some free things you can do, but I am having the same problem as the person you responded to -- I am trying to use Adobe Acrobat Reader JUST TO VIEW A PDF and it is not allowing me. It is saying I HAVE TO purchase something. When I click no, it exits out of Acrobat immediately. I can't even use the free functions. I came here to find if there was a solution to this, but instead all I see is you being incredibly nasty to people. Shame on you. 

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New Here ,
Apr 22, 2024 Apr 22, 2024

From what i gather ( I am having the same troubles as above) we may have to uninstal our current version of Adobe and reinstal the reader version? I think its once you have paid for it, it updates the software and you can no longer use the free part.... not sure but im going to give it a go!

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

Hi there

 

Hope you are doing well.

 

The 64-bit application is a unified application for Acrobat and Acrobat Reader. If you have installed Acrobat Reader 64-bit and you purchase an Acrobat subscription, the Acrobat Reader 64-bit application will upgrade to become a fully functional Acrobat 64-bit application.

 

For more information please check the help page: https://adobe.ly/3Wg7hQd

 

Thanks

Amal

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Community Beginner ,
Jun 04, 2024 Jun 04, 2024

This is crazy. I have the same issue. For around 20 years, I have used the free Reader to open and view PDFs. Since my company got me licenses for other Adobe products, I can now no longer open and view PDFs. It wants me to get a 7-day trial. I just want to read a PDF!!! Why is this so challenging?

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New Here ,
Jun 14, 2024 Jun 14, 2024

I have the same issue. It's quite annoying and stupid! 

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New Here ,
Jun 14, 2024 Jun 14, 2024

Okay i think i found the solution. Uninstall it from your Creative Cloud Desktop app and then install it from here: https://get2.adobe.com/reader/

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Community Beginner ,
Jun 14, 2024 Jun 14, 2024

In my case, the solution was to login to Creative Cloud. For whatever reason I had been logged out and (stupidly) it still woudln't let me use the basic reader logged out,

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New Here ,
Sep 28, 2025 Sep 28, 2025

Tried that ...did not work either.

 

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Adobe Employee ,
Oct 02, 2025 Oct 02, 2025

Hi there,

 

Hope you are doing well and sorry for the trouble. 

 

Would you mind sharing more details about the issue you are experiencing? What is the workflow/steps you are taking. A small video recording of the steps and the issue as it occurs would be very helpful. 

 

Also try updating the application to the latest version 25.01.20756 go to Help > Check for updates and reboot the device once and see if that help.

 

~Amal

 

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New Here ,
Oct 03, 2025 Oct 03, 2025

I'm having the same issue.

In my company, most employees use Acrobat Reader without a license, while some have a license.

I'm an IT technician and, while I only need Acrobat reader, I might have used in the past one of my colleagues's license to test a couple of features and explain how to use them (the latest one, if I'm not wrong, was anonymization a few monthe ago).

I'm now logged in the website with an Adobe account thta has no licenses .

I uninstalled Adobe Acrobat from my PC, and also run AdobeAcroCleaner_DC2021.exe.

Every time I run the installer (I tried multiple versions downloaded from https://get.adobe.com/reader/ - for the Italian version - https://get.adobe.com/reader/enterprise/ - MUI version -  and also the Microsoft store one) and I open Acrobat reader for the first time, it downloads an upgrade and then starts asking me to login with a licensed account or start a free trial.
I've tried to delete every files named "adobe" from my computer after the uninstalls, but this issue still happens.
I also didn't find any reference in the registry about the adobe ID that have licenses assigned.

Is there a way to stop the upgrade to Adobe Acrobat Pro and stick with the free reader? 

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New Here ,
Oct 03, 2025 Oct 03, 2025
LATEST

I hope I'm not singing victory too soon, but - following the suggestion in a Redit post that pointed to https://www.adobe.com/devnet-docs/acrobatetk/tools/DesktopDeployment/singleinstaller.html#enable-ser... - I added the registry key 

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown:“bIsSCReducedModeEnforcedEx”=dword:00000001

and now Acrobat has stopped asking me to login, and quit if I don't.

  

 

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Community Expert ,
Jun 16, 2024 Jun 16, 2024

[MOVED TO THE ACROBAT READER DISCUSSIONS]


Acrobate du PDF, InDesigner et Photoshopographe
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New Here ,
Feb 05, 2025 Feb 05, 2025

Hello everyone - I might have found a solution for this.

Note: I uninstalled all versions of adobe acrobat from my desktop first. 

1. If you go to adobe acrobat reader free (search on Google). Once clicked,

2. scroll down and click the 'more download options' under the download acrobat reader button at the bottom of the page.

3. Make sure that the 'Acrobat add-on' is UNticked. This is the extension for Google Chrome that seems to be causing the payment first window to pop up everytime you try to view a pdf file. This way, a different window will pop up, showing their add-ons. You can just get out of this window and should be able to proceed with the normal free viewing advantages.

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