Need to remove "Free 7-Day Trial" button

[bkehl]

I am deploying Adobe Acrobat Reader DC and I am required to remove the big blue button you see when viewing a PDF that says "Free 7-Day Trial"

 

I have tried checking Disable upsell in the Acrobat Customization Wizard.

I have tried setting this DWORD value: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown DWORD "bAcroSuppressUpsell" = 1

None of it works. 

[JandoA]

Likewise, the registry keys listed do not work

[bkehl]

Anyone from Adobe care to provide an answer please?

[bkehl]

Still no response from Adobe?

[david29190574pcus]

Still no answer and have now removed Acrobat Pro . How to remove 7-day trial?

[david29190574pcus]

All companies are now a p.i.t.a.  They think they have answered all possible questions, but they haven't and they got rid of all staff, so customers are helpless!!!!

[neal_8195]

I was able to do this on the primay launch window of adobe reader with a GPO and regedit(s)

added 3 reg keys (Dwords) BUT if you click 'fill & sign, or Add a stamp' the option for 7 day free trial is there. 😞


Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\benablePersistentButton=0

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices\bUpdater=0

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\bAcroSuppressUpsell=1

[david29190574pcus]

It may, or may not, surprise you to know that I jave no idea what you
mean. Enlish , for a Luddite, please

[bkehl]

That did not work for me unfortunately.

[Meenakshi Negi]

Hi bkehl ,

Thank you for reaching out.

As you are deploying the application, please refer to the information in the following help document: https://adobe.ly/3Z1UP80. Check if that helps.

If the above document does not help, let us know the options you have already tried.

We will check with the team.

Thanks,

Meenakshi

[bkehl]

Hi,

Thanks for your response. That document was not helpful in my situation.

I have tried:

1. Checking Disable upsell in the Acrobat Customization Wizard.
   
   
2. Setting this DWORD value: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown DWORD "bAcroSuppressUpsell" = 1
   
   
3.  Adding these registry keys:
   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\benablePersistentButton=0
     
     
   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices\bUpdater=0
     
     
   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\bAcroSuppressUpsell=1

[Meenakshi Negi]

Hi bkehl ,

Thank you for the information, and sorry about the delay.

Would you mind trying the steps suggested in the correct marked answer by "nathanmnz" on the following community thread with a similar discussion: https://community.adobe.com/t5/enterprise-teams-discussions/adobe-acrobat-reader-dc-disable-start-fr.... 

Let us know how it goes.

Thanks,

Meenakshi

[bkehl]

Hi,

That does not work.

Thanks,
Blaine Kehl