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Hi Farmerjim,
Hope you are doing well and sorry for the trouble. As described the "Open documents as new tabs in the same window" preference does not work properly for a user and you have already tried uninstalling and reinstalling the application with no luck .
Please try to reboot the computer once and see if that helps. If it still doesn't work, please try to reset the Acrobat Preferences to default as described in the help page: https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... and see if that works.
If it still doesn't work, please create a new test user profile with full admin rights in Windows or enable the root account in Mac and try using the application there and check
If it still doesn't, please remove the application using the Acrobat Cleaner Tool - https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html reboot the computer once and reinstall the application from the link - https://get.adobe.com/reader/enterprise/
Regards
Amal