Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Page won't load while I am trying to do taxes online

New Here ,
Jul 20, 2018 Jul 20, 2018

I keep getting an error message on the Revenue website when I try to open a PDF in the filing process using Chrome. A revenue rep suggested I use Explorer and the same problem occurred. Can anyone help?

The error message is:

Please wait...   If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document.   You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting  http://www.adobe.com/products/acrobat/readstep2.html.   For more assistance with Adobe Reader visit  http://www.adobe.com/support/products/ acrreader.html.   Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.

517
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , Jul 20, 2018 Jul 20, 2018

Chrome is using its own pdf viewer which works terribly, if at all, with dynamic forms (typically what's found on the IRS site). You need to right-click the link to the form, download it and open it in Reader itself.

Translate
LEGEND ,
Jul 20, 2018 Jul 20, 2018
LATEST

Chrome is using its own pdf viewer which works terribly, if at all, with dynamic forms (typically what's found on the IRS site). You need to right-click the link to the form, download it and open it in Reader itself.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines