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PDF can't be previewed

Guest
Feb 02, 2017 Feb 02, 2017

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Can't preview PDF in Windows 7 pro 64 explorer using Acrobat Reader DC and the 'Enable PDF thumbnail in Windows Explorer" is activated.

Thanks

JulianPREVIEW ENABLED.JPGNO PREVIEW.JPG

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General troubleshooting

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Adobe Employee ,
Feb 05, 2017 Feb 05, 2017

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Hi julianr99886804,

Could you please try following steps?

1- Open Control Panel>search Folder Options>click Restore Defaults under each of General, View, and Search tabs.

2- Search for Internet Options under Control Panel>click Advanced tab>Reset (you might try resetting IE without selecting "Delete personal settings" first).

3- Launch Reader>click Edit>Preferences>General>click Select As Default PDF Handler>OK

4- Reboot the machine.

Let me know if it worked.

Thank You,

Shivam

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Guest
Feb 06, 2017 Feb 06, 2017

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Thanks Shivam

I went through these steps but no luck. Same result "the file can't be previewed".

Any other way ?

Julian

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Adobe Employee ,
Feb 08, 2017 Feb 08, 2017

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Hi julianr99886804,

Could you please follow the steps given in the following link?

Can't preview pdf in Windows 7 explorer preview pane

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