PDF Icon is not more visible in Email attachments since updated to Mac OS Ventura

[Andres26828488o4r0]

Since I updated my Imac to Mac OS Ventura the pdf attachements to Emails using Outlook for Mac, doesnt show the adobe icon anymore. Instead of that a little grey icon is showed. Preview and file open are working ok. I contacted Apple and they informed me that the problem lies in the logic how this icons are showed and that this is something Adobe has to adapt.

Can you help me to fix this issue?

[aniri5j9ox8tw2ln]

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@valdemar1977  schrieb:

In fact it is not an Adobe's bug, but Apple's. The same situation with some other apps such as archivers, pdf and graphic files viewers. At the moment problem not resolved in 13.3.1.

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Das komische ist, dass wenn ich einen neuen Benutzer erstelle ist das rote Acrobat Pdf-Icon im Mail-Programm sichtbar!

Ich habe nun versucht, anstatt Acrobat das Progamm Vorschau zu nehmen und alle Pdfs haben nun das Preview-Icon im Finder (weil ich bei einem Pdf mit cmd+i > alle mit Vorschau öffnen geändert habe) - im Programm Mail nach wie vor ein normales weißes Blatt als Icon!

Also wird es wirklich an Apple liegen bzw. eher an irgend eine Datei im Apple Mail Programm...

[Adele29656482ilz7]

I thought I was losing my mind but here you all are with the same issue. Why do none of these companies that charge large fees never tak responsibility? Sorry, I don't have a solution, just a rant which is happening all the time now with Ventura. Hate it.

[DNJ5FAC]

I can now say that this issue has been resolved for me. I'm not entirely sure what did it, but I believe it was an update to Ventura beta 13.4. I did nothing on my end. 

[miss-charlotte]

Good to know!

[Arbi281401523n39]

I can confirm that mine is also resolved. I think the new Ventura 13.4 update resolved the issue. 

[Ian235802689n82]

How do you get hold of that update? Mine isn't resolved and my Mac tells me it's up to date: 

[Arbi281401523n39]

We are running the Ventura 13.4 Beta version. If you register your Mac to run the Beta version, it will install the 13.4.  You may register for the Beta version here:

https://beta.apple.com/sp/betaprogram 

[indiecred]

Sign up for Apple Beta program. You can test new software that’s pretty close to ready. Back up your computer first!


Anthony Belanger
Art Dept Coordinator - IATSE Local 871
C: 323.425.5318
E: anthonybelanger@mac.com

[aniri5j9ox8tw2ln]

Oh, that is great! I hope the update resolve it really in the finale update!

[valdemar1977]

Fixed in 13.4 Yesssssss!!!

[aniri5j9ox8tw2ln]

Oh yes, its fixed! Thank god :)))

[Andres26828488o4r0]

Today after updating to Ventura 13.4 the problem is solved. It took about 6 months for Apple to fix this problem. Seems to me that for a "leader" technology company, its far to much time. But thats Apple improves things.