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Plug-In required by this "GoToR" action

New Here ,
Mar 09, 2019 Mar 09, 2019

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I'm using Adobe Acrobat Reader DC. When trying to pick on a chapter (link) ,  a Security Warning pops up that states "this document is trying to access: \\users\manoj.manjhi\desktop\TOC_Conklin\Untitled-1.pdf" If you trust this document, choose Allow. If you do not trust this document, choose Block. I chose Allow. The next pop up states: Acrobat Reader... The plug-in required by this "GoToR" action is not available. Information about the missing plug-in may be available on Adobe's Website.

There is no mention to the actual plug-in name required. How do I get this problem fixed? Thanks in advance for your time and help.

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LEGEND ,
Mar 10, 2019 Mar 10, 2019

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Is that your own desktop? Or do you not recognise the name of the file as one you can reach?

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New Here ,
Jun 05, 2019 Jun 05, 2019

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I am experiencing the same issue any thing you did to resolve this issue

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New Here ,
Jul 06, 2019 Jul 06, 2019

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Same over here also experiencing the same issue any solutio available at this time?

Informational:  The plug-in required by this "GoToR' action is not available. Information about the missing plug-in MAY BE available on Adobe's Web site.

NO Results found at Adobe or the Internet...…..

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New Here ,
Oct 31, 2019 Oct 31, 2019

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Had to troubleshoot a similar issue today with the same error message but regarding the SubmitForm action. It's caused by the PDF Link Blocking policy.

 

Turning the block off restored the functionality. It took me an hour to find it cause the error message is not very descriptive. Give it a try. 😉

 

Screenshot_20191031_213217.jpg

 

Pieter Pessemier

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New Here ,
Feb 15, 2020 Feb 15, 2020

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Where can this be found? How do you turn off the link blocking?

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New Here ,
Mar 30, 2023 Mar 30, 2023

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Open the affected in an Internet Browser such as Chrome. The links to the embedded documents can now be opened. Don't bother making changed to preferences within Adobe Acrobat.

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New Here ,
May 23, 2023 May 23, 2023

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Nope, Chrome dont open the links either. Not in our case anyway.

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Community Beginner ,
Aug 06, 2023 Aug 06, 2023

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Gents, 
Any solution for this error message related to (GoToR) plug-in?


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New Here ,
May 13, 2024 May 13, 2024

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Hi there, 

 

I solved this issue with mine just by doing the 'save as' the Indesign file in my desktop instead of in the cloud. 

 

Worth give it a try if you save your file in the cloud.

 

I hope this help. 

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