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Problem printing PDF's since Adobe update

New Here ,
Oct 05, 2018 Oct 05, 2018

Hi,

I am experiencing problems with PDF's not printing correctly to a Zebra 220Xi4 label printer. Since the latest update to Adobe Acrobat Reader DC (version 2019.008.20071) images in the PDF do not print correctly.

I've updated the Zebra drivers but this has not fixed this issue.

The only work around is to select 'Print as Image' in the advanced printing options but this has a significant impact on print quality.

Label 1-1.jpg

Image 1 - label printed with images missing

Label 2-1.jpg

Image 2 - label printed using setting 'Print as Image'

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correct answers 1 Correct answer

Adobe Employee , Oct 08, 2018 Oct 08, 2018

matthewo29607317​

Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Please try it out and let

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Adobe Employee ,
Oct 08, 2018 Oct 08, 2018
LATEST

matthewo29607317​

Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

Please try it out and let us know your feedback.

Thanks for your patience and support!

-Vishal

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