problem with a download on google play
To whom it may concern:
I am within writing to see if you could help me with your app that I purchased. I purchased the wrong app and i requested from google play a refund so that i can get the one i intentionally wanted to get. What i had purchased was the one that was $9.99 a month i think it was called the Adobe Acrobat Reader... the one I meant to get was $24.99 a month I believe because you got everything from the $9.99 one but much more. Now that makes more sense to me but google play are being tools about helping me with the situation. I don't see the big deal. Refund me the total that I was charged $10.81 so that I can turn around and spend $24.99 + tax makes sense to me smh.
Can you please let me know if you can help me?
Thank you
Christina Grubermann
