I have a problem with some pdf forms, specially when these forms are connected to an online database. When I open the form, there is always a pop-up window with this message:
"There is a connection problem with the processing service. Some parts of the form may not work correctly. Please check your internet connection"
Are these XFA forms, made with LiveCycle Designer/AEM Designer?
If it is an Acrobat form (acroform), how is the connection to the database made?
This is the information of the form:
Ok, so the forms were made with LiveCycle Designer. This is an entirely different kind of form, we only understand the forms made with Acrobat here. Try https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager-forms/bd-p/experience-mana... (note: you may need a current AEM support contract! There is no support for this 15 year old product.)
I would also contact the governmental agency that produced this form. The issue could be on their end...
I've done this, but they can't solve the problem...