Prompting an error Windows cannot complete the extraction. The destination file could not be created

[Guest]

Hi Team, 

we are unable to open the downloaded PDF Zip files and its prompting an error as " Windows cannot complete the extraction. The destination file could not be created". We have tried to extract the files to the same location but its prompting another error as per the below Screen shot. 

Could you please check once and suggest us to fix this issues. 

Thanks 

Hemanth 

[LinSims]

To me it looks like the ZIP file is corrupt, but I'm no expert. I don't think this is an Adobe issue, but let's move this to the Get Started forum where someone might have a better idea.

Note that Community Help is for help in using these forums, not for help with individual products.

[Jeffrey_A_Wright]

Hemanth, what Adobe software or service is your question in relation too?

[Guest]

Hi Wright, 

I am referrring to Adobe Acrobat Reader - PDF 
could you please help me on this ?

Kind Regards 

Hemanth 

[Guest]

Hi Team, 

could you please provide an update 

Thanks 

Hemanth 

[JR Boulay]

You should warn the webmaster that this file is corrupted and ask him for a new one.

[Test Screen Name]

Looks like a "permission denied" problem. Maybe the file name is unacceptable (e.g. contains /). For another message, perhaps more clear, try dragging out of the ZIP folder to your desktop.

[Guest]

Hi Team, 

we tried dragging out of the ZIP folder to desktop but  unable to extract completely. While processing it self a error will be prompted . 
" An unexpected error is keeping you copying the the file.If you continue to receive this error, you can use error code to search for help with this promblem"

 Error:0x80004005:Unspecified error.

could you please suggest how to fix this issue and let us know in case of any further information required. 

Thanks in advance 

warm regards 

Hemanth  

[Test Screen Name]

There is certainly a problem but your test has shown it is not connected to Acrobat Reader. 

[Crisp5FD3]

Did you ever get this issue solved and if so how?

Thank you,

Reg

[martin29345360mjlg]

Zip file cannot be corupt as my phone can open the files but computer cannot (Adobe pro) still no solution, any answers?

[Bernd Alheit]

Acrobat Reader can't open zip files!

[Test Screen Name]

This was fully explained Martin. A mistake had been made by the original questioner, assuming Acrobat Reader was to blame. But it isn't doing (or failing) the unzipping.