Purview Functionality in Adobe Reader

[michael_4421]

I am running current version of Reader, I have the registry keys installed, but I do not see the enable option for Purview in the settings.

Not sure what I am missing?

[creative explorer · Accepted solution]

@michael_4421 The absence of the Purview option despite having the registry keys suggests that either the registry keys were not applied correctly, are for a different version of Reader, or there might be a prerequisite component or update missing from your system. Double-check that the registry keys you installed are specifically for the current version of Adobe Acrobat Reader you are using and that the installation process was successful without any errors. Additionally, ensure that your operating system meets the minimum requirements for Purview integration with Adobe Reader, as certain security features or OS configurations might be necessary. As a next step, try repairing your Adobe Acrobat Reader installation through the Windows "Apps & features" settings by selecting Adobe Reader and choosing "Modify" or "Repair." This process can often resolve issues with missing components or incorrect configurations that might be preventing the Purview option from appearing. 

[michael_4421]

The keys are applied as based on this doc:  Microsoft Purview Information Protection in Adobe Acrobat

I still do not have the option to enable. I am currently running the latest version of Reader.