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4

"Bytes not ready" error

New Here ,
Nov 22, 2021 Nov 22, 2021

I was using Acrobat Reader to view and comment on a couple PDFs which are located in my Google Drive for Desktop. After closing my laptop, walking to a different location (on the same Wi-Fi network), and upon opening it back up again, I was presented with a "Bytes not ready." error pop-up in Acrobat Reader. When clicking "OK," the pop-up always reappears after a length of time ranging from immediately to around five seconds. I know I could probably fix this by force-quitting and reinstalling Reader, but I would just like to know why this might be happening, and how to avoid it in future.

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Mac , View PDF
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correct answers 1 Correct answer

New Here , Oct 06, 2023 Oct 06, 2023

Hi, I had the same issue, I found that if I remove any characters such as hyphens, commas, full stops etc then it works fine.

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New Here ,
May 29, 2024 May 29, 2024

Arg! This happened out of nowhere! 
My problem: adding a 1 page PDF agenda to a 20 page packet. I had the larger file open first then tried to add the 1 file to the front and got BYTES ERROR.

My solution: open the 1 page agenda first then add the 20 pages under Organize Pages.  

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Community Beginner ,
Aug 15, 2024 Aug 15, 2024

Same error message. After considering and/or trying many of the suggestions, the one that fixed it for me was syncing.

I use Dropbox and it's very aggressive about offloading local files to the cloud. It was doing that with my PDFs almost right after creating them. When I manually forced them to reside locally, the errors all went away.

 

Longterm solution is maybe dial down your cloud settings so it keeps active files local. Or get in the habit of checking the PDF before opening it — in Mac Finder I have a small cloud icon beside the file. I just click the cloud (to download) before double-clicking the file to open.

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New Here ,
Mar 12, 2025 Mar 12, 2025

I am afraid none of this guarantees proper working of the software. It happens very often to me, and in many very different situaions: small files, large file, locally stored, stored on cloud, with or without certain types of characters (which, by the way, are absolutely normal characters, and if that was really the issue, then it would mean that Acrobat is totally unable too do its work, which is displaying texts)... All I can, say is that often (but not always) this (and other) error message appears after a prolonged inactivity of Acrobat (e.g. if you leave it running with one or more files open, do something else and the come back to it). And the only solution I could find is force quit and reopen Acrobat (no need to reinstall). Luckily, Acrobat generally reopens unsaved files, so that you can save them, and also other files tha were open in the previous session.

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New Here ,
Mar 12, 2025 Mar 12, 2025
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But it is clearly a bug in the software...

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