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RDRCEF Application error

New Here ,
Jan 24, 2017 Jan 24, 2017

Reinstalled Acrobat Reader DC, but still get same error message.Capture.PNG

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Adobe Employee ,
Apr 09, 2017 Apr 09, 2017
LATEST

Hello Tonyonly3000,

Please update application via Help->Check for updates to be on latest and safest version of Acrobat Reader.

We are working on similar issues, request you to try following workarounds:

  • Restart machine
  • repair application and restart machine

Provide us following information if you still observe the problem :

  • Check if Rdrcef.exe is crashing [Go to task manager -> observe PID of RdrCEF processes, it changes]
    • enable the Windows crash reporting WER feature. Steps to enable crash dump creation: Collecting User-Mode Dumps (Windows)
    • OR You can also use the attached registry key to enable the automatic crash dump creation. This will place the dump at C:\Dumps\. dump.reg

Keep us posted how it goes.

-Thanks & Regards

Sunil Soni

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