Recurring Corruption in DC Reader

Community Beginner ,
Mar 26, 2022 Mar 26, 2022

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 I'm having a problem with Acrobat DC Reader Version: 22.1.20085.0  cannot open new PDF files until I close the current PDF, and it also won't let me save the PDF. I also notice that there are horizontal black lines on the PDF document, but they or not present if I print the PDF document. I have tried to repair the installation and uninstall  reinstall Acrobat DC, but the problem comes back I'm using Windows 10 Pro Any Help would be Appreciated 
 
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Crash or freeze , General troubleshooting

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LEGEND ,
Mar 27, 2022 Mar 27, 2022

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Taking just one problem - you mention that you cannot open a file until you close the first PDF. what exactly happens when you try to open? Please give any error message exactly. 

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Community Beginner ,
Mar 27, 2022 Mar 27, 2022

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Thanks for when I try to open a new pdf it never opens pdf window the current pdf says open, and I have to close the existing pdf file to open any new pdfs

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Community Beginner ,
Mar 27, 2022 Mar 27, 2022

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Sorry thanks for the help

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