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Screen Resolution Changes when using Adobe Reader XI in Windows 8, 64-bit

New Here ,
Feb 27, 2013 Feb 27, 2013

I just got a new PC running Windows 8, 64-bit, and I installed Adobe Reader XI.  Whenever I open a PDF document, the screen resolution changes so that the display is huge.  In fact, I can only see about 10% of the page, which makes it unreadable.  When I close the PDF document, the screen resolution goes back to normal and everything is fine.  This happens if I open a file that I've already downloaded, or if I click a PDF link in a browser (the whole browser display is huge), and it occurs both in IE and Google Chrome.  I have no other issues with display in either browser, so it must be a compability issue with Adobe Reader XI and Windows 8, 64-bit.  Please help.  Thank you.

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Community Beginner ,
Jan 29, 2015 Jan 29, 2015
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New Here ,
Aug 06, 2015 Aug 06, 2015

Yes...

Thanks you!

I just see your message.

Super.

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Adobe Employee ,
Jan 15, 2014 Jan 15, 2014

The panels are technically the right size but are very hard to use - something "laxia" seems to be experiencing. There are a bunch of special things we need to do so that the application is usable and optimized for hi-dpi screens - includes not sticking to pre-defined fixed pixels.

The text on the welcome screen ... I am not too sure why it end up being large. I do know that the team knows of the problem and is working on addressing it.

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Community Beginner ,
Jan 29, 2015 Jan 29, 2015
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New Here ,
Sep 01, 2015 Sep 01, 2015

I just had this issue, and somehow the compatibility settings got changed to force Acrobat to run in 600x480 resolution.

Navigate to the Acrobat or Reader "Program Files" folder. (Usually C:\Program Files (x86)\Adobe\Reader 11.0 or C:\Program Files (x86)\Adobe\Acrobat 11.0).

Right-click the appropriate application file and click "Properties" (AcroRD32 or something similar depending on the program).

Click the tab at the top that says "Compatibility"

Uncheck the box that says "Run in 640x480 screen resolution"

Click "Apply" in the bottom right.

Done! 

Acrobat.png

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New Here ,
Sep 22, 2019 Sep 22, 2019
LATEST
Thank you! That was my exact problem. I have no idea how that setting got enabled, this was a brand new computer which worked with adobe reader for a few days and the resolution change began.
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Community Beginner ,
Nov 04, 2016 Nov 04, 2016

Screen Resolution Changes when using Adobe Reader Solved - YouTube I have made a youtube video showing you how to fix this problem.

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