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Signature Invalid Error

New Here ,
Sep 01, 2021 Sep 01, 2021

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Hi Team,
I unable validate the signature and it throws an error....  Certification by xxxxxxx invalid.... Can you please help with this? I tried to validate in different PC but issue remains same.  

 

Attached error screenshot below.

 

 

 

Duraibabu5CC6_0-1630499940189.png

 

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Security digital signatures and esignatures

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Adobe Employee ,
Sep 01, 2021 Sep 01, 2021

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Hi Duraibabu

 

Hope you are doing well and sorry for the trouble.  As described the signature in the PDF is showing invalid.

 

Is this an issue with a particular PDF file or with all the PDFs with digital signature? Please try with a different file and check.

 

Would you mind sharing the version of the Adobe Acrobat Reader DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. Go to Help > Check for updates and  reboot the computer once.

 

Also, try to reset the Acrobat preferences as described in the help page https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau... and see if that helps.

 

For more information about validating the digital signatures please check the help page https://helpx.adobe.com/acrobat/using/validating-digital-signatures.html

 

Regards

Amal

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New Here ,
Sep 01, 2021 Sep 01, 2021

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Hi,

Thanks for getting back to me. Version is Continuous Release Version
2021.005.20058

Durai

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi Durai

 

Thank you for sharing the information. Is this a behavior with a particular PDF file with signature or with all the PDFs?

 

Please try the other suggestions shared earlier and see if that helps.

 

Regards

Amal

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