Snipping tool in READER does not copy text, just text cleaned graphs

[yulianne]

Hi guys,

I went around the problem (print/scan, printscreen/paint worked as well), but had a very weird thing happening in Acrobat Reader DC and I am just curious. I was reviewing equipment reports  generated by a lab equipment and extracting graphs from them, and one among the hundreds generated was impossible to copy with the embedded text in the graph (x labels and so on) - only the curve and box appears. When the full report is pasted, only frames, the naked graph and the logo are copied.

All the reports were created the same, by a print to pdf function, which somehow creates a jpeg and makes it a PDF (i guess). The text itself is impossible to highlight, it just behaves as an image for all the files.

Thanks

[AkanchhaS]

Hi Yulianne,

What is the document's original format? Is that a JPG file or how exactly you are creating PDF? Have you registered for any subscription to use Create PDF functionality?

Here is a detailed description of how Print to PDF works-Print to PDF

There could be a possibility that the document is secured and because of its security restrictions. Right Click on document>Documents Properties>Security >Content Copying is allowed or not?

Regards,

Akanchha