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Started getting this dialog box. Other functions of the reader aren't working

New Here ,
Dec 21, 2018 Dec 21, 2018

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correct answers 1 Correct answer

Adobe Employee , Dec 21, 2018 Dec 21, 2018

Hello Alanj,

We're sorry for the trouble you had, please select 'Read the currently visible pages only' from the pop-up and then choose 'Do not show this dialog....'>Click OK>Restart application and check.

You may also disable the option from Adobe Reader Preferences settings:

  • Within Adobe Reader, go to "Edit > Preferences > Reading"
  • Locate the "Screen Reader Options" section.
  • In the 'Page vs Document' dropdown box choose "Only read the currently visible pages", and uncheck "Confirm before tagging do
...

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Adobe Employee ,
Dec 21, 2018 Dec 21, 2018

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Hello Alanj,

We're sorry for the trouble you had, please select 'Read the currently visible pages only' from the pop-up and then choose 'Do not show this dialog....'>Click OK>Restart application and check.

You may also disable the option from Adobe Reader Preferences settings:

  • Within Adobe Reader, go to "Edit > Preferences > Reading"
  • Locate the "Screen Reader Options" section.
  • In the 'Page vs Document' dropdown box choose "Only read the currently visible pages", and uncheck "Confirm before tagging documents".
  • Click OK>Restart the application and check.

Make sure that you have the latest version of Adobe Reader installed, check for any pending updates from help>check for updates, reboot the machine after updating Adobe Reader.

Let us know if you experience any issue.

Thanks,

Anand Sri.

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