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Hello Community, our HR department at my company was able to use the sign and fill feature in Adobe Reader about 3 weeks ago within T2200 forms (Canadian CRA forms). The forms were pre-completed by our employess and then sent to our HR department for a digital signature to be added., 3 weeks ago a digital signature could be added As of today, the sign and fill feature that will allow the digital signature is no longer working. Does anyone else in Canada experience this issue with T2200 forms. The current version of Adobe is 2022.003.20322.
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You should not use Fill & Sign on this kind of form, as it's not verifiable against a specific person, as the CRA requests (here: https://www.canada.ca/en/revenue-agency/services/forms-publications/electronic-signatures.html). You should use a digital signature, but I don't see such a field in the file, and it can't be added, so this is a problem... I recommend contacting them directly and asking for instructions on how to sign the file.
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Please post this in the Acrobat forum.
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Hi
Did you get any update on this issue? I and my team members are also stuck on this issue.
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@samruddhi_8482 this is the Photoshop forum, try reporting the issue on the Acrobat Reader forum
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You should not use Fill & Sign on this kind of form, as it's not verifiable against a specific person, as the CRA requests (here: https://www.canada.ca/en/revenue-agency/services/forms-publications/electronic-signatures.html). You should use a digital signature, but I don't see such a field in the file, and it can't be added, so this is a problem... I recommend contacting them directly and asking for instructions on how to sign the file.
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[MOVED TO THE ACROBAT READER FORUM]
Acrobate du PDF, InDesigner et Photoshopographe

