the application was unable to start correctly (0xc0000022)

[MrTunesmith]

I have tried all of the suggested remedies to this error.  I cannot get support from Adobe in any form.  Any suggestions from the forum group?

[AkanchhaS · Accepted solution]

Hi MrTunesmith,

As the error message shared above, you may refer to the related help document Application unable to Start correctly 0xc0000022 || 0x00000022 and follow the troubleshooting steps suggested. This should definitely resolve the problem and if it doesn't then do let us know the further update.

Regards,

Akanchha

[jeroldh8801107]

This does not work.  It is very frustrating that I can't get any help to fix this issue from Adobe.  Obviously, Many people have this issue, so why don't they have a fix for it that will work? 

[SRM Group]

I just spent an hour on the phone with Adobe tech support about this error on Adobe Reader DC (Version: 18.11.20038.267465) - the application was unable to start correctly (0xc0000022).  Tech support repaired the Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 executable file and deleted all other Microsoft Visual C++ 2013 Redistributable files from Apps & features (Windows 10).  The problem first appeared to be corrected, then persisted after opening a pdf file a few times.  Tech support set Adobe Reader DC to run in Windows 7 compatibility mode, but that did not fix the problem. Tech support then disabled McAfee firewall and virus protection and the problem appeared to be fixed; they concluded that this is a McAffee issue recognizing shell32.dll as a virus, and advised me to contact McAfee to add Adobe and MS Office as exceptions. However, after disconnecting the tech support call, and with McAffee still disabled, the error occurred again; thus this is not the cause. I do not know where to go from here?

[SRM Group]

I ran the adobe acrobat cleaner: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs.​  Removed the DC reader, rebooted, then reinstalled the reader.  This worked fine until I opened Outlook, then the problem persisted.

[AkanchhaS]

Hi BGFJ,

Sorry for the delay in response and sharing the troubleshooting steps that you followed.

You may check the private message to find our email address for the further communication. As we need more information to get the root cause of the problem.

We would be looking forward for the update.

Regards,

Akanchha