Unable to install Acrobat Reader on Win 11 PC

[Andygeol]

I have a new win 11 PC. Trying to install Acrobat Reader but get Error 150210. It seems I have to run Adobe cleaner but will that delete my Creative Cloud apps? e.g Photoshop

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[AnandSri]

Hello @Andygeol

I hope you are doing well, and thank you for reaching out.

Yes, you can use the Adobe Acrobat/Reader Cleaner Tool to resolve this issue. It’s designed to clean up corrupted or incomplete installations and leftover registry entries that may block new installs. After removing the app, restart the machine. The cleaner tool will not delete your Creative Cloud apps, like Photoshop.

Please ensure that you have installed all the mandatory and optional updates of the operating system. 

Once removed, please download the Acrobat Reader from the direct URL: https://adobe.ly/4pLd1hc

Right-click on the setup and select Run as an Administrator.

Let us know how it goes.

Thanks,

Anand Sri.