Unable to set default email option

[tams7909370]

Hi All,

With the new version, i can no longer click the email button and it attaches the pdf to outlook.

Now, I have to select email-> send as attachment -> select type (Microsoft outlook/ web mail) -> continue which takes me to outlook.

Is it possible to configure default which takes me direct to outlook when I press the email icon?

[arvindy · Accepted solution]

Hi tams7909370,

Apologies for the inconvenience caused!

Could you please follow the steps in the below article to use the email icon to send PDF directly as email attachment.

Link : How to use the email icon to directly send file as attachment

Please let me know in case of any concerns.

Regards,

Arvind

[tams7909370]

Great. It worked.

Thanks

[bludel]

Is there an updated link to resolve this issue? Your link is no longer available.

[Meenakshi Negi]

Hi bludel,

Thank you for reaching out.

To send the PDF as an email attachment, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.

Go to Edit > Preferences >  Email accounts in Acrobat or Acrobat Reader on a Windows machine. For Mac, Application Preferences > Email accounts.

Refer to the screenshot attached below:

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

[lee_4457]

Your request highlights the extra steps introduced in the new version when emailing a PDF. You can mention that previously, clicking the email button directly attached the PDF to Outlook, but now, the process requires selecting the email option, choosing the type (Microsoft Outlook or web mail), and then continuing to Outlook. You're asking if it's possible to configure a default setting that bypasses these steps and directly opens Outlook when the email icon is pressed. This will help streamline your workflow.