Updated Adobe Reader now GotoMyPC Cannot Print anymore

[default2g07uk5rrakt]

*Note* I accidentally posted this topic under the wrong account, please reply to this one.*

After updating to Adobe Reader 21.007.20091 (unfortunately I don't know the previous version) gotomypc can no longer print PDFs from Adobe but they still print fine from Edge. What could be the cause of this? I opened a ticket with Gotomypc but they said it is an Adobe issue. One funny thing I noticed is only when gotomypc is selected the size says 8.5x11 but under there is says 8.67x11.14. it worked fine before the update, I don't know if it always said that for the size or not.

[joshuad11497029]

After updating to Adobe Reader 21.007.20091 (unfortunately I don't know the previous version) gotomypc can no longer print PDFs from Adobe but they still print fine from Edge. What could be the cause of this? I opened a ticket with Gotomypc but they said it is an Adobe issue. One funny thing I noticed is only when gotomypc is selected the size says 8.5x11 but under there is says 8.67x11.14. it worked fine before the update, I don't know if it always said that for the size or not.

[Pmv5D82]

Did you try uninstalling GoToMyPC and deleting the GoToMyPC printer?  I'm curious if that would help since I ran into this on another computer but didn't find this post until after working on it for a bit.

[default2g07uk5rrakt]

Yes we worked with gotomypc support for a long time but they said it was not their issue.

[defaultye96m5ft50oh]

I have the same exact issue. Are there any updates on this?