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Using WACOM Sign Pro with Adobe Acrobat Reader DC

New Here ,
Jul 06, 2020 Jul 06, 2020

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Hello,

 

I would like to use WACOM Sign Pro with Adobe Acrobat Reader DC. I have installed the Wacom-signpro-Acrobat-Plugin-x86-116 and followed the instruction QSG for sign pro plug-in for Adobe Acrobat. When I try to create a certificate I get the following message :

 

"Impossible de créer cette signature. (Impossible to create this signature)

Error at File: c:\jenkins\workspace\acrobat plugin\cpp\acropihandler.cpp , Line: 404 exception: Error creating signing certificate:
CertAddCertificateContextToStore failed

Error = 50"

 

Thanks for reading, could you help me ?

 

Nicolas.

TOPICS
How to , Security digital signatures and esignatures

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New Here ,
Aug 19, 2022 Aug 19, 2022

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New Here ,
Aug 18, 2023 Aug 18, 2023

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LATEST

Unfortunately, the link above is no longer working - but you can find the same information here: https://developer-support.wacom.com/hc/en-us/articles/14067541482775-Unable-to-add-a-signature-using.... And updated installation guide is also attached.

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