Weird characters appearing in the file name after downloading from CC

Community Beginner ,
Jul 02, 2021 Jul 02, 2021

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Hello, I'm experiencing an issue with the Creative Cloud. When files are being downloaded, there are weird characters appearing in the file name instead of spaces. It's really time consuming to change all the file names back. Is this something I can fix? Thanks!

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Download and install , General troubleshooting

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Community Beginner ,
Jul 02, 2021 Jul 02, 2021

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For example, is the name of the document is "Report File" it will display as "Report%20File"

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New Here ,
Apr 08, 2022 Apr 08, 2022

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I believe this is due to the bit translation of a space, which is 3 characters, and not one. This has an impact on the length of the file name. So when carrying over from one location to the next, the binary translation of a space is equal to %20, which then appears in the file name in the new location. If you can sub in a hyphen or an underscore rather than having a space, you will decrease the file name and you won't see the weird translation.

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New Here ,
Aug 03, 2021 Aug 03, 2021

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This happens to me too! I was trying to find the answer on how to stop this as well. Any updates?

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Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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No. I was told that the tehcnitian would call be back but it's been over a months. Based on my research, the name gets encoded when downloaded from the web version of the creative cloud. The only way around it is to use underscores between words instead of spaces, which is not the best solution... Not sure why Adobe hasn't solved that issue!

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Adobe Community Professional ,
Aug 03, 2021 Aug 03, 2021

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Why does you post this in the forum for Acrobat Reader?

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Community Beginner ,
Aug 05, 2021 Aug 05, 2021

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This is where I was reffered to by the Adobe customer service. Is there a better place to post this question?

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Adobe Community Professional ,
Aug 05, 2021 Aug 05, 2021

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I don't know.

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