when running the program Pop-up windows appear

[jisook73274448]

Pop-up windows appear every time you run a program.

If you update and reboot, it's the same thing. How do you fix it?

[Harsh Vardhan Pareek]

Hi @jisook73274448 

It looks like a sign-in window pops up every time you run the application. 

Here is a discussion link on a similar issue, kindly check out the steps provided there and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-discussions/blank-sign-in-screen-opens-and-closes-repe...

Thanks,

Harsh

[jisook73274448]

Of the solutions in the link, only Creative Cloud Desktop Logout worked.

[jisook73274448]

If you log in from Photoshop to use Photoshop, a pop-up window pops up again.

[Harsh Vardhan Pareek · Accepted solution]

Kindly try to run the Acrobat cleaner and uninstall the application completely and then install it again. Follow the below links for reference:

Cleaner tool- https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Installer- https://get.adobe.com/reader/enterprise/

Let us know if that helps.

[jisook73274448]

was solved with this solution. thanks!!