Why am I getting a warning to sign a EULA after I did each of the times I have re-installed Adobe acrobat Reader DC

[lou_z]

I get a error notice saying I can't read or download a PDF document be it local or web based without signing a EULA - this is after I have reinstalled the Adobe Acrobat Reader Dc at three three different times- I have greed to the EULA each and every time . Note this did not happen with Adobe Acrobat Read non DC

Message was edited by: Louis Zankowski

[Tariq Ahmad · Accepted solution]

Hi Louis,

The chances are there are certain files/locations in the system which gets updated as soon a user accept the EULA.

In your case, there is likely a chance those locations may not be getting updated. You may try to uninstall the existing installation using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs Restart the machine and try installing Reader DC again and it should work.

If you already have found a resolution to this issue, please update this thread with your findings that will help other users.

-Tariq Dar