Why Password for Reader

[gnurotic]

Whenver I open a pdf file in Acrobat Reader (Mac) I have to enter my Adobe account password. Acrobat Reader is a free app, so why do I need to enter the password. This is a pain and will drive me to setting Preview as my default app for viewing pdf documents.

[Amal.]

Hi Tom

Hope you are doing well and sorry to hear that.

Please go through the help page https://community.adobe.com/t5/acrobat-discussions/acrobat-keeps-asking-to-sign-in/td-p/11525698 and see if that works for you.

Also make sure you have the recent version 22.1.20142 installed. Go to help > Check for updates and reboot the computer once and check if that works for you.

Regards

Amal

[gnurotic]

I read the help page you referenced and nothing there made any difference. Also when I looked in my keychain there were five entries for "Adobe.APS"

[Test Screen Name]

It's designed to ask, so they can sell you things - that's the reason it's free. However, you don't need to enter it every time - just once, and don't sign out. If this isn't happening, that might be a fixable problem - in fact, that's what the link was about, not the fact that it asks (because it's designed to).