구독취소했는데 결제됨 확인부탁해요

[Astonishing_Mischief4896]

구독했는데 내가 열려고하는 파일이 안열려서 바로 구독취소했습니다. 근데 앱사용은 계속돼요 구독 취소가 안된건가요?? 환불부탁드려요

[S. S]

Hi @Astonishing_Mischief4896,

Hope you are doing well. Thanks for writing in!

I checked the email address registered on the community and saw that the subscription is still active.

If you do not wish to continue with the subscription, you can cancel the same by following the steps here: https://adobe.ly/4oPf9mr

Additionally, for refunds, since you are subscribed through the Apple App Store, they are in the best position to assist you.

You can request a refund from there by following the steps here: https://adobe.ly/3LpGopk

Hope this helps.

Regards,
Souvik.