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About cancling subscription

New Here ,
Apr 10, 2021 Apr 10, 2021

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I have cancelled the subscription for the acrobate PDF reader, but still it is taking the money from bank account. I try to cancle it show expired in apple id but in the app it show subscribed

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Apr 17, 2021 Apr 17, 2021

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Hi Gurwinder5FC7,  

  

Hope you are doing well. 

 

We are sorry, you're having difficulties.  If you want you can seek a refund using the below help.

 

For IOS  

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.  

For step-by-step instructions, see View, change, or cancel your subscriptions 

For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.    

 

For more help, you can refer to https://helpx.adobe.com/acrobat/mobile-app-faq.html  

  

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.  

  

Regards  

Ria  

 

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