Access denied after login on iPad and iPhone

[BH4EHN]

I downloaded Adobe Acrobat Reader from AppStore (https://itunes.apple.com/cn/app/adobe-acrobat-reader/id469337564) on my iPad and iPhone, after login use Adobe ID, next page says (picture below, the same on my iPhone)

Access Denied

You no longer have access to this service. Please contact Adobe Customer Support if you believe this is an error.

[Meenakshi Negi · Accepted solution]

Hi there,

I have checked your account with the email address that you used to sign-in into the Forums. The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China. This is why you are getting the access denied message/error.

Let us know if you have any questions.

Regards,

Meenakshi

[BH4EHN]

Very thanks for reply,

So is there any way to use Adobe Reader using this account?

[BH4EHN]

Oops, my bad, I suddenly found there's a cross button to skip login and just use the app.

Still thanks for reply.