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Access denied

New Here ,
Apr 27, 2023 Apr 27, 2023

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I have tried numerous times to sign in but the response is Access Denied. I have attached a screenshot of the response page. Please help! 

96447111-1ABB-4CD9-AA54-25E01798FD86.png

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Adobe Employee ,
May 11, 2023 May 11, 2023

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Hi @sheila296320790pa6,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Are you using an organization account? If yes, I suggest contacting your IT admin to check if the services are available on your account.

 

If not, please try logging in to: https://acrobat.adobe.com/link/home/

 

If you can log in to the portal, please try re-installing the application and then check whether you can log in.

 

Please let us know if this helps.

 

-Souvik

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