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Acrobat not reading particular pdf.

New Here ,
Apr 23, 2023 Apr 23, 2023

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Hi, my Z fold 3 cannot read a pdf which used to read it. I reinstalled acrobat and deleted and re-saved the document. The problem is still present. The message shown idle the doc is corrupted.  The acrobat can read other docs and the doc is being read by other apps. How should I fix it. Tnx

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Adobe Employee ,
Apr 28, 2023 Apr 28, 2023

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Hi @Kourosh295460326zcc,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing the file with us for further investigation? 

 

Unless we can check the file on our end, we won't be able to share a concrete resolution regarding what can cause the issue.

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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