Acrobat Portable Has Encountered an error

[astari_putri_3131]

How to fix this error:

The application has encountered an error: (0x8007FF0E)

Please contact the publisher of this application for more information

[JR Boulay]

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

[Amal.]

Hi there

Hope you are doing well and thanks for reaching out.

To better understand the case we would need more information:

1. Please confirm if you are using Acrobat mobile or desktop application.

2. What is the version of the OS and the Acrobat Application you are using?

3. Is this an issue with a specific file or with all the PDFs? Please try with different file and see if that helps.

4. What is the workflow/steps you are taking when the issue occurs? Please share a small video recording of the same for more clarity.

In the meantime please check the solutions provided in the help page (https://adobe.ly/3YT6DYo ) and see if that works.

Let us know how it goes.

~Amal