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Acrobat Reader looks After a qr-code

New Here ,
Jul 08, 2024 Jul 08, 2024

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  • I cannot open pdf-documents in my acrobat-reader because it searches for and demands  a qr-code when there is none. 
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Adobe Employee ,
Jul 11, 2024 Jul 11, 2024

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Hi @Peter Hee,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Do you see this error when trying to open a file directly from Acrobat's recent list. This error message is strange and shouldn't be happening.

Would you mind sharing a step-by-step screen recording video of the entire event for a better understanding and assistance?

 

Also, details like the Android OS version and app version would be great to investigate.


-Souvik

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