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nwilliams43
Participant
April 9, 2020
Question

Acrobat still waiting for activation even though purchase went through

  • April 9, 2020
  • 1 reply
  • 584 views

I'm having trouble with reactivating my acrobat subscription. The payment went through I even deleted the app on my phone and redownload it and I'm still having the same persisting isssue.. I'd appreciate any advice. 

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1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
April 19, 2020

Hi,

 

See if my suggestions to another user in this thread helps: https://community.adobe.com/t5/acrobat-reader-mobile/adobe-reader-stopped-working-on-ios-13-4-1-ipad-pro/m-p/11061070#M8115 

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