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Abigail31543653ouid
Participant
August 7, 2023
Question

Adobe Acrobat is saving copies of Adobe Ads to my Google Drive

  • August 7, 2023
  • 1 reply
  • 1032 views

When I send a copy of a pdf to my google drive, it also sends a txt. copy of an Abobe Acrobat ad. This only started happening in the last week. Why is it doing this? I have no way to stop if from sending a copy of “edit, sign and share PDF files on the go...”. It shows up as a separate txt. file, saved to my google drive. I now have hundreds of these little files clogging my drive.

 

This is the the txt.:

Edit, Sign and share PDF files on the go. Download Acrobat Reader for mobile: https:/adobeacrobat.app.link/getApp.txt

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    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    August 8, 2023

    Hi Abigail31543653ouid,

     

    Thank you for reaching out.

     

    Could you please let us know how you are saving the PDF to Google Drive?

    It would be helpful if you could share the screen recording of the steps you do.

    Are you using a desktop or a mobile device? 

    Share the Acrobat and OS versions on the device.

     

    Thanks,

    Meenakshi

    A
    Abigail31543653ouidAuthor
    Participant
    August 13, 2023

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