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Participant
April 30, 2020
Question

Adobe Acrobat marking documents star issue

  • April 30, 2020
  • 1 reply
  • 543 views

When I mark star any PDF file in Acrobat the entire app got hanged. This happens always 

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1 reply

Meenakshi Negi
Legend
April 30, 2020

Hi Rajat,

 

Sorry for the trouble cuased.

 

As you have mentioned, the Acrobt Reader for mobile device hangs when you add star to the PDF.

When you reopen the app, did you check if the PDF is marked with star or not?

Please try rebooting the device and ensure that the application is updated.

If the issue still occurs, please share application and OS version on the device.

 

Let us know if you need any help.

 

Regards,

Meenakshi