adobe in ipad

Forum|Forum|9 years ago
January 1, 2017
1 reply
2040 views

i have an ipad having ios 9.3.5. version with adobe app being installed in it. i am a avid reader and i have to study a lot which includes highlighting some text and make some notes / or make some additions into it. these are the features provided in adobe. but after highlighting the text in pdf file, it is being un-higlighted the very next time i start reading. in this way whatever i have done previously is wasted. any fix to this issue? please sort it out.

iOS

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M

MobileDeveloperCK

Community Manager

Hi,

I am sorry for the lost highlight changes.

Would you please check if the problem happens with a particular PDF document or all of your PDF documents? Is the PDF document stored on your iPad, Adobe Document Cloud, or other cloud storage (e.g. iCloud, Dropbox)?

Acrobat Reader automatically saves changes, when you close an open PDF document.

Would you add a couple of more highlight annotations to your problematic PDF document, close it by going back to the file browser, and immediately reopen it to see if the highlight changes have been saved?

Thank you.

amit_kumar_dahiyaAuthor

Participant

Hello,I checked it and found that few documents stored as pdf save the changes while some don't when I close the document. All documents are saved on the device. There is a possibility that large/ heavy documents do not store highlight changes.I tried making many highlight changes in that document, but it is not stored/ saved.Thank you,Amit

amit_kumar_dahiyaAuthor

Participant

Hi Amit,

I shared the link to the repaired PDF document via a forum private message. It won't appear in your Document Cloud storage.

You will get an email notification from the Adobe forum and also see a notification in your forum inbox.

To check your forum inbox

Launch a web browser.
Go to https://forums.adobe.com/
Click the "Sign in" button in the top bar.
Sign in with your Adobe ID for Adobe forums.
Click the orange icon with a number in the top bar.

Please find the link in the message in your inbox. You should be able to click the link in the message and download the repaired PDF document that I shared with you.

Hope this helps.

Got it. Thank you very much

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