Adobe reader failed to connect onedrive personal

[RoyRoss]

Adobe reader failed to connect onedrive personal. 

Procedure:

Create PDF > select onedrive personal > login and confirm > error : failed to connect, contact admin. 

Have tried multiple times

[RoyRoss]

Using Android g power. App is updated. Phone is updated. So let's skip basic troubleshooting and fix this

[Ria Tagra]

Hi @RoyRoss ,

Hope you are doing well.

We are sorry, you're having difficulties. Please help me with few details to understand your issue better.

1. Make and model of your device?
2. Application version?

We did try to replicate the behavior on our end, however, it is working fine. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

For Android Adobe Reader Mobile version: 21.4.1

For more help refer to:

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria

[RoyRoss]

Adober Reader 21.6.0.18197

device Moto g Power Android version 11

And of course there's internet connection.