Adobe reader won’t delete pdf file on iPad

[Bobcatlou]

I've seen other posts on this problem. If there a solution I can't find it. Thanks.

[Krutikka D]

Hello @Bobcatlou 

I hope you're doing great, and sorry for the inconvenience.

As you mentioned, you are unable to delete a file.

Could you please help us with some details to understand your issue better: -

1.  Do you get this message on deleting a particular PDF or all the PDFs?
2.  In which location is the file saved? On this iPad/iPhone, Document Cloud, or other location?
3.  Share the video of the exact workflow you do to delete pdf.
4.  Are these files encrypted/password protected?
5.  What are the application version and OS version of the device?

To know more about deleting a PDF, kindly refer to this article:

https://www.adobe.com/devnet-docs/acrobat/ios/en/managefilesfolders.html#delete-files

Hoping to hear from you soon.

Regards,

Krutikka

[Bobcatlou]

Thanks for your reply. Here are the answers to your questions:

1. One particular file. 

2. In acrobat on iPad 

3.  

4.  I'm not sure about the encryption. Please see the file photo above. (no 1.)

5.  

Hope this info is helpful to delete this pesky file. 
Thanks.

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@Bobcatlou wrote:

I've seen other posts on this problem. If there a solution I can't find it. Thanks.

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