Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hope you are doing well. Sorry for your experience!
I checked with the support tickets and the email address you provided.
We cannot track the subscription at our end, causing this issue with Acrobat recognizing you as a free user.
I have shared this with the product team to investigate.
I will get back to you as soon as I hear back.
-Souvik
Copy link to clipboard
Copied
Hope you are doing well. Sorry for your experience!
I checked with the support tickets and the email address you provided.
We cannot track the subscription at our end, causing this issue with Acrobat recognizing you as a free user.
I have shared this with the product team to investigate.
I will get back to you as soon as I hear back.
-Souvik