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Bug with new version 21.11.00 of Adobe Reader for IOS (iPad)

Community Beginner ,
Jan 14, 2022 Jan 14, 2022

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In the new version 21.11.00 of Adobe Reader for IOS (iPad) the arrows to move the document have stopped working, both from a bluetooth keyboard and from Apple's own keyboard cover. This did not happen in the previous version of Adobe Reader.

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Crash or freeze , iOS

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Adobe Employee ,
Jan 14, 2022 Jan 14, 2022

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Hi @grégoryc98223962 

 

Thanks for providing the details.

We are trying to test it on our end, could you also confirm the iOS version.

 

Regards,

Harsh

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Community Beginner ,
Jan 14, 2022 Jan 14, 2022

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Hi and thanks for your reply.

 

The version is 15.2, and it happens the same with very last version 15.2.1.

 

Regards,

 

Gregory

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Community Beginner ,
Jan 14, 2022 Jan 14, 2022

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Entonces no tiene solución?

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Community Beginner ,
Jan 14, 2022 Jan 14, 2022

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Hi and thanks for your reply.

The version is 15.2, and it happens the same with very last version 15.2.1.

Grégory Chamberland
CUSTOMER SUCCESS manager
[Personal info removed by mod]

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Adobe Employee ,
Jan 16, 2022 Jan 16, 2022

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Hi Grégory,

 

Thanks for highlighting the issue and providing the details. Our team is looking into it, we will provide you the update once we hear back from them.

 

Regards,

Harsh

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