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June 16, 2020
Question

Can't sign a PDF document on my cell

  • June 16, 2020
  • 1 reply
  • 330 views

Hi,

i need to sign PDF docs on my cell. I installed Adobe Acrobat Reader on my mobile, and it works fine... as long as the file I receive isn't protected.

I the sender protects the file opening with a password, even if I enter the password to open the file once I receive it on my cell, I still can't sign, I get this message: This file can't be modified.

Why is that, since I do enter the password to open the file, and there is no other protection?

This topic has been closed for replies.

1 reply

ls_rbls
Community Expert
Community Expert
July 3, 2020

Is this happening even if you're signed in in your mobile app with your Acrobat Pro AdobeID (paid subscription)?